Customer Support

Reduce costs, gain time, and flexibility with 24/7 Live Support Center.
Local, On Demand, and Dependable.

As part of our ongoing commitment to deliver exceptional customer support solutions to our customers, SDCG is now proud to deliver a wide range of customer service solutions. Scalable, flexible, and low-cost, we handle multiple channels for global clients including calls, emails, SMS and appointments.

Utilizing the SDCG Support Solution saves companies the burden of hiring staff, saving costs such as salaries, pension contributions, and associated costs. Avoid the stress of dealing with staff shortages.

Call Center

Receptionist

Appointments

Custom Need

Frequent Travel or Work Remotely?

Our Mobile App is the solution for you!

We have a fantastic mobile phone solution for your business. You can now link your business phone number to your mobile device through the platform. Using the mobile app, you and your employees can make and receive business calls while you remain integrated with a full business phone system.

The Mobile App is a business phone you can use on your smartphone. When you call or message via the Mobile App, your caller ID reflects that you're calling from your business, so you project a professional business presence even when you're not in the office.

Works with Android™ phones and iOS devices. It's so easy to use, you'll instantly see why this is a go-to app for thousands of businesses.
Keep personal and business phone use separate. Integrates mobile employees with the robust calling features they enjoy in the office.
Maintain a professional business presence from wherever you're working where mobile data (4G, 5G) or WiFi connectivity is available.
With flexible call packages to suit any size or type of business.

Plays professionally recorded messages, including a welcome greeting or menu options, on hold music or messages and a night message.
Put callers on hold and they can listen to professional on hold messages, telling them all about your products and services.
Transfer calls to other colleagues or departments seamlessly whether you're in the office, working remotely or traveling.
Answers every call professionally, never gives a busy signal!